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Shipping

Free Shipping on all items in the  contihuous United States!

These rates apply to the contiguous United States (those are the states that are all connected - not Hawaii and Alaska).

All orders shipped to Alaska and Hawaii will be automatically charged $35 for UPS 2nd Day Air. UPS does not ship to PO Boxes. Please provide a physical address - like your house or office - in the 'ship to' portion of your order.

carriers:

We use Fedex as our domestic carrier, but can use Ups or USPS if requested.

insurance:

Everything we ship - both domestically and internationally - is completely insured by either Fedex or our third party insurer.

timing:

We do our very best to ship every in-stock item and order within 24 hours of it being placed. If a portion of your order is not currently available, we will contact you as soon as possible. The arrival of your order - if shipped Fedex Ground - will depend on your location, but please estimate about 3-7 business days from the day it is shipped. UPS 2nd Day Air will arrive two business days after it is shipped. (If your order goes out on Monday, it will arrive on Wednesday.) UPS Overnight will arrive the following business day after it has been shipped.

international shipping:

We are happy to ship to a non-US address provided it is being sent to the billing address associated with the credit card being used. If PayPal is being used, they will do an address verification. We charge a flat fee of $50USD for all international shipping and handling. Our international shipping carrier depends on the insurance value and destination of the order. If you are receiving your order outside of the United States, you will be responsible for all taxes / duties incurred through the customs department of the country to which you are shipping. It is possible for some orders to experience a delay in customs. We have no control over this and ask that you contact your local customs agency if necessary.

Returns & Exchanges